On your long-haul trip home for the holidays, you will scrunch yourself into a too-narrow seat, fasten your seatbelt and probably turn on the screen in front of you.
At least half and sometimes as many as eight in 10 customers use that entertainment system, executives from the major domestic airlines say. And the top option, said Dominic Green, the director of in-flight entertainment at United, is movies.
“The people who aren’t engaging are basically on redeye flights coming back from Las Vegas or they are children under 2,” said Ekrem Dimbiloglu, a managing director for customer experience at Delta.
Delta has 165,000 screens on 840 jets. United has 500 planes equipped with seat-back screens and more are being added every day. That means that airlines, as Green likes to say, are some of the largest “cinemas in the sky.”
But who determines what you get to see while stuck in a metal tube at 35,000 feet? And how do they choose? We talked to the people in charge to find out.
Who decides which movies are available?Airlines mostly have teams that help curate the entertainment. At Southwest, Kennedy Wilson is, as she put it, “a team of one.” Dimbiloglu leads a team of four at Delta, some of whom attend film festivals. Green’s team has quadrupled in recent years from two to eight.
The shooting occurred just after 3 p.m. at the Sutter Avenue stop on the border of East New York and Brownsville.
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